Remote support · remote access

Help any Windows PC — only when they say yes.

UCA Mesh connects two computers for screen view, remote control, files and chat. Every single connection is approved by the person at the far end, and a red “being viewed — Stop” bar stays on their screen the whole time. End-to-end encrypted.

Free for personal use · 7-day trial for Freelancer · 21/30-day trial for teams

Three steps, and you’re connected

1

Install

Install UCA Mesh on both PCs — or roll out the background agent to your team with one enrolment link.

2

Share a number or enrol

The person to be helped reads out their 9-digit device number — or their device is already in your company network.

3

Approve & support

They click Allow (or enter a PIN). You get the screen and, if granted, control. The red bar shows; they can Stop any time.

Everything a support session needs

Screen view & control

Live screen with low latency, multi-monitor, special keys (Ctrl+Alt+Del via a button), adjustable quality. Control only when the far end grants it.

UAC that actually works

With the consented helper service, you see and click the Windows UAC / secure-desktop prompt during an approved session. A password is never sent from your side — the machine elevates locally.

Files & chat

Browse, upload and download files, with safe handling (Mark-of-the-Web, protected folders). Chat alongside the session.

Time tracking & invoices

Freelancers: every session is timed automatically. Generate numbered PDF invoices from tracked time, with your logo, VAT fields and hourly rates.

Company networks & roles

Add worker devices with an enrolment code. Technician / viewer / admin roles, groups, seat limits, a full session log and audit.

End-to-end encryption

Devices pair with a one-time code and a pinned key; traffic is sealed AES-256-GCM peer-to-peer. A hacked relay can never watch the stream.

Who it’s for

You, personally

Reach your own PCs, or help family and friends by sharing a number. Free for up to 2 devices.

Freelancers

Your customers, their devices, tracked time and real invoices — the whole workflow in one place.

Companies

Put every worker’s PC in one managed network, support them instantly with consent, and keep a clean audit trail.

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Questions

Can someone connect without me noticing?

No. Every connection is approved by the person at the far end (a click or a PIN), and a red “being viewed — Stop” bar stays on their screen the entire time. They can stop instantly. For company devices, unattended access is off by default and, when a company turns it on, it is still shown and logged.

Is my screen encrypted?

Yes. Two devices pair with a one-time code and pin each other’s key; the live stream is sealed end-to-end (AES-256-GCM) and travels peer-to-peer where possible. Our relay only helps the two PCs find each other and, as a fallback, carries already-encrypted bytes — it can never see your screen.

How does clicking a UAC prompt work?

At install, with your consent, UCA Mesh adds a small Windows helper service. During an approved session it can show and operate the Windows UAC / secure-desktop prompt so the technician sees and clicks it — using the machine’s own local administrator. A password is never typed or sent from the remote side. If it can’t be done cleanly, you simply click the prompt yourself while sharing.

Do I need an account to be helped?

To be helped ad-hoc, you just share your device number and approve. To connect to others, build a network, or invoice time, you sign in with your email (a 6-digit code, no password needed).

Where is my data?

UCA Mesh is run by a solo developer; the server is hosted at IONOS in Kansas City, USA. We store ciphertext only for any synced data, and session metadata (who connected, when, how long) — never the content of your screen, files or chat. See our privacy policy.

Ready to help someone?

Download UCA Mesh and make your first consent-based connection in minutes.

Download for Windows